Workplace Profiles

2021 Thriving Workplace Score

Rank

#6

of 19

Electricity, gas, water and waste services

66.4/100

-0.5

66.4

-0.5

0
100

The Electricity, gas, water and waste services industry includes electricity, gas or water supply and waste collection or treatment.

This graph depicts the Thriving Score for the Electricity, Gas, Water and Waste Services Industry over time

Graph – Thriving Score for the Electricity, Gas, Water and Waste Services Industry over time

Industry Thriving Score: Progress over Time

The overall thriving index for the Electricity, gas, water and waste services (EGWWS) is well above the national average of 65.6, and overall the industry is ranked 6th in Australia (out of 19) in terms of workplace mental health and wellbeing. These results reflect the increased focus on psychological safety and systems-level change through industry frameworks developed by AMMA and WSAA over the last 12 months.

Leadership and capability continue to increase, with leadership in particular seeing substantial increases relative to 2018. More than half (55.6%) of industry workers have indicated they feel their workplace supports their mental health, However, the overall thriving score for EGWWS has dropped relative to last year, likely driven by decreases in the policy and culture domains.

Graph – Thriving Score for the Electricity, gas, water and waste services industry over time

What can you do?

To continue to thrive, workplaces in the EGWWS industry can leverage the newly developed industry frameworks to inform visible policy development and drive positive cultural change. If you’re not sure where to start, consider using SuperFriend’s Wellbeing Audit to understand your policy gaps and areas of opportunity.

SuperFriend’s Workplace Wellbeing Audit
Learn how a workplace wellbeing audit can help your organisation

Within this industry…

54.2%

of workers have experienced a mental health condition* in the last 12 months
*Refer to Technical report notes

55.6%

of workers feel their workplace is highly supportive of workers’ mental health and wellbeing

69.9%

of workers plan to stay with their workplace for the next 12 months

Psychosocial Risk Profile

Psychosocial risks are workplace operations that increase stress and reduce mental wellbeing.
Read more

Inappropriate workload

2.6

Low recognition

2.4

Poor change management

2.4

Poor management support

2.4

Low job control

2.2

Poor role clarity

2.3

Poor workplace relationships

2.2

Poor working environment

2.0

Traumatic events

2.0

Key:

Table – Psychosocial Risk Profile for Electricity, gas, water and waste services industry

Highest Psychosocial Risk

The highest psychosocial risk facing the Electricity, gas, water and waste Services Industry is inappropriate workload.

How can you manage this risk?

Managing workload is vital to make sure workers don’t experience burnout. Taking a look at how roles are deigned to ensure there are enough resources and support to manage workloads can help reduce this risk. Some other things you can do are:

  • Avoid extended periods of long or irregular working hours
  • Regularly review workloads and ensuring appropriate staffing levels are available to complete tasks
  • Rotate tasks that are highly repetitive or monotonous
  • Encourage staff to speak up and have input into the timing and pace of work
  • Make sure targets are realistic and achievable and allow for staff feedback, and
  • Give staff the ability to choose how and when they complete tasks.

Learn More

Check out the articles and resources on SafeWork Australia’s Energy and Utilities page.

SafeWork Australia: Mental Health in Energy and Utilities

You can also read more about the Resources and Energy Industry Workforce Mental Health Framework below.

AMMA: Energy Industry Workforce Mental Health Framework

For workplaces in the water industry, check out WSAA’s Industry Mental Health Framework below.

WSAA: Water Industry Mental Health Framework